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PRIVACY

We understand that your privacy is everything.

We recognise the dangers of your artworks getting into the wrong hands, and the considerable loss in value this can cause.

We are therefore choosing to spell out our privacy policy in plain English to demonstrate how seriously we take the responsibility of helping you store and manage your inventory.

Our Privacy Policy

Our business model: why our business depends on world-class cyber security systems

Views is not an art dealership, and never intends to be.

We charge our users a subscription to use our products. It is possible that at some point in the future we will also charge additional fees for helping dealers and collectors locate and sell artworks. If our system is able to identify what our users are looking for, then it is possible that Views will be able to point users in the direction of an artwork that could be of interest, while maintaining buyer and seller’s privacy at all times.

For example, if you have a 90s Kusama Infinity Nets painting you are looking to sell, and Views is aware of a buyer who is looking to buy a 90s Nets painting, it may be in everyone’s interest for Views to notify buyer and seller of the opportunity, and (if both parties are interested) connect them in exchange for a small fee.

No Views staff will ever know what artworks you have in your Views account, unless you explicitly ask us in writing to look into your account for whatever reason.

We recognise that our success as a company is heavily tied to how well we protect our users’ privacy and their artworks’ confidentiality. We have hired industry leaders in data and infrastructure security, and continue to invest in making Views the safest and most secure inventory management platform available to art industry professionals.

Our user data is stored following best security practices, and all data is encrypted in transit and in rest using military grade encryption.

Inventory sharing

Artworks uploaded to Views cannot be seen by other Views users unless you deliberately share your works with these users through the platform. Your uploads are completely confidential, and can only be seen by you (or other members in your team if you have a team account) unless you deliberately make a share to another user.

We understand that protecting the identity of your artworks from other Views users is absolutely critical. It is of course possible that you might mistakenly share something with someone. Please note that we are unable to accept any liability in this or any other similar situation.

Why should you trust us?

We appreciate that you are putting your trust in us when uploading your inventory to Views. We are backed by venture capital, so have our investors’ reputations in our hands as well as our own. We hope to grow Views into a successful business over the long term, and in an industry such as ours this success will be built on Views having a trusted brand. We hope it is obvious from the above that it is not in our interest to abuse your trust; we have a lot to lose in doing so.

If you would like information on our investors please contact us at contact@viewsart.com.

Our personal reputations

Views is founded by Jamie Gourlay and Augustinas Malinauskas. Jamie has 10 years art world experience and numerous trusted contacts at most of the industry’s top commercial institutions. He also founded Queen’s Fine Art, an art logistics company that works closely with a number of the industry’s leading galleries. Augustinas holds a PhD in Theoretical Particle Physics from the University of Oxford.

The art world is a small place. Please let us know should you like a list of industry character references. Please also contact us for a list of Queen’s clients should you like to speak with any for a reference.

Data collection

We are committed to safeguarding your privacy and complying with all relevant data protection and privacy laws. We collect usage and activity data in order to improve our users’ experience of using our platform.

All personal data belonging to our website and platform users is processed in accordance with all applicable data protection laws and regulations. For example, the Data Protection Act 2018 for UK-based users, the General Data Protection Regulation (GDPR) for EU users etc. We will only ever process your data if there is a lawful basis for doing so.

We may collect certain data from you that could include:

  • information you give us; your email address, phone number and any other personal data that you provide us with, including information about your searches in our app and on our website. This might also include information about your employees, customers and suppliers, among others.
  • how you use our emails – for example, whether you open them and which links you click on within them.
  • any other data that you upload to our platform (e.g. artwork information). We will collect this data in order to be able to back up your account, and while this data will be stored on our servers it will never be accessed by any Art Technologies staff without your permission. Should you need support with your inventory management, we will be able to access this data with your written permission for us to do so.
  • questions to us or feedback that you leave, if you contact us.
  • analytics data concerning your device (e.g. laptop, smartphone, tablet, etc.) when you visit our website (accessible at www.viewsart.com or www.views.art). We may use online services to collect such analytics data, and may employ ‘cookies’ (see below for more details), ‘pixels’, ‘tags’ or ‘web beacons’ (all of which are small data files that are placed on your device or computer to improve your web browsing experience) and ‘log files’ (which track actions occurring on our website and collect data including your IP address, browser type, Internet service provider (ISP), referral and exit pages, date and time stamps, etc.).

We collect your personal data in order to:

  • provide you with up-to-date information (including marketing) relating to our services.
  • ensure that our website and platform are meeting the needs of our users and to help us to make improvements to both.
  • help us gather feedback to improve our services.
  • help us to respond to any question or feedback that you send us, and to enable us to provide you with information, products, services, and support that you request from us.
  • to notify you of changes to our service.
  • helps us identify which features users engage with the most, and allow us to move and change buttons in order to make Views more intuitive and easier to use.
  • allow us to monitor use of our website and platform to identify security threats.
  • helps us identify which features users engage with the most, and allow us to move and change buttons in order to make Views more intuitive and easier to use.

Our commitment to data security

To prevent anyone accessing your data, to maintain data accuracy, and to ensure the correct use of information, we implement appropriate technical and organisational security measures to prevent and minimise risks associated with providing and processing personal data.

Such security measures will include, where appropriate, the use of secure server facilities, firewalls, encryption, access rights management systems and processes, careful selection of data processors, and all other necessary measures to provide appropriate security and protection for your personal data against unauthorised use or disclosure. We may also make backup copies and use other similar means to prevent accidental damage to, or destruction of, your personal data.

If you have any questions or concerns about this policy or how we use cookies or similar, please contact us at contact@viewsart.com.

Third parties

We will only share your personal data with third parties when strictly necessary.

We may also your data with the following categories of companies to be able to provide our services to you:

  • companies that assist us in processing any payments or refunds (payment service providers, etc.)
  • companies that assist us in providing our services to you (website hosts, CRM providers, user service systems, applications and tools that help our team to work more efficiently, etc.)
  • companies that enable us to serve advertisements to you.
  • other trusted business partners, suppliers, or subcontractors.
  • credit reference agencies should we need to assess your credit score when entering a contract with you.

We may share your personal data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

We may disclose your personal information to a prospective buyer or seller should we ever need to when selling or buying a business. Should we sell our business, it is possible the personal data held by us about our customers will become property of the purchaser.

Cookies

Upon visiting www.viewsart.com (or views.art) you consent to our use of cookies policy. This means that you may see Views digital advertisements on other websites.

Cookies are small data files that are stored on your computer when you visit a website. Cookies help us to give you the best possible browsing experience when you visit our website and use our platform. We use cookies to track your online experience so that we can improve our website and platform, and make them easier for you to use.
We do not (and will never) share any personally identifiable information about you in our cookies, and cookies cannot be used to harm your computer.
If you wish to restrict or block cookies, then you can do so through your browser settings. Please note that restricting cookies may affect the way in which some content can be viewed on our website and platform. For more information about cookies and how to disable or delete them, please visit: www.whatarecookies.com.

Changes to our privacy policy

We may make changes to this policy in accordance with changes to applicable data protection laws and regulations. We will communicate significant changes through our website or platform, or via email.

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